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Payment Policy

Online Transactions

All online payments are collected at the time of your order unless otherwise specified or arranged.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Shopify's Privacy Statement.

Bank Transfer to AVOCA iD

For any purchases with bank transfer selected as the payment option, no goods will be shipped until funds have cleared. Please allow at least 2-3 business days for your funds to be received and cleared by AVOCA iD.

Establishing an account in-person with AVOCA iD

All accounts with AVOCA iD must be paid within 14 days. Account establishment is subject to availability and application criteria. Please complete our customer application form and then enquire online about establishing an account.